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Returns & Exchanges
At The Pillow Home, we want you to love your sleep experience; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Carefully place the unused pillows in their original packaging to ensure they remain clean and protected during transit.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing